Frequently Asked Questions
How does telehealth work?
We provide secure virtual visits via video conferencing. You can join from any private location.
Is telehealth covered by insurance?
Most insurance providers do cover telehealth services; however, our services are self-pay. We will provide updates here when we are accepting insurance and/or Medicare in the future.
Can I get prescriptions online?
Yes, we can provide prescriptions and medication management when clinically appropriate and in accordance with state and federal regulations.
What if I need an in-person examination?
If your concern cannot be safely or adequately evaluated by telehealth, you may be referred to an urgent care center, emergency department, specialist, or other in-person provider.
How do I prepare for a visit?
Confirm your web connection is steady in a secluded spot.Â
Have your ID, medications, preferred pharmacy, relevant home readings, recent results if available, and your questions ready.
Who can use our telehealth services?
The treating clinician is licensed and authorized to treat patients in the states of Florida, New York, and Iowa. Â You must be physically located in one of these states at the time of your telehealth visit.